I am not able to queue. What can I do?
Please get in touch with us before 5pm on Friday 12 July so we can best assist you to enjoy the event. Please email [email protected] or call the Barbican Box Office on 0207 638 8891 or for hard of hearing customers please text on 07710 854 085.
Is the event suitable for for wheelchair users or mobility impaired people?
Yes – most of the main site is flat and easily accessible in good weather. A hard path runs through the centre of the park enabling access to the grounds of the William Morris Gallery, Fellowship Island, as well as through the centre of the main area. But please be aware that The Barbican Music Stage, Earthly Paradise Tent, News From Nowhere Stage and Real Food Festival are all located on grass, so in wet weather these areas may get muddy, and might be difficult to access.
Is there a viewing platform? Can I bring my Personal Assistant/companion(s)?
Yes – there will be a viewing platform for the Barbican Music Stage which will be stewarded during performance times. Please be aware that the Barbican Music Stage is located on grass, so in wet weather access to the viewing platform might get muddy.
We do understand that you would like to have your friend and, family with you but we ask that you bring a maximum of two people with you and that they move off the platform if it becomes crowded so that other people with access requirements can use it as a priority. There will be some chairs available on this platform.
Will there be allocated seating available? What about those who find it difficult to stand for extended periods?
The majority of the stages have been designed for standing audiences. Some seating will be available around the site. Should you have any specific needs, please go to one of the main info points and we’ll do our best to help.
Can I swing a folding chair with me?
Yes you can bring folding chairs to the event.
Will mobility scooters be allowed entry? Do you have any on site?
Yes, electric mobility scooters are permitted – these will be subject to a full search in the same way as all other attendees. Please be aware that the event is taking place on a grass field site and there are no charging points available at this site.
We do not have any wheelchairs or mobility scooters that we can lend out during the weekend.
Is there accessible parking available?
Blue badge parking is available on Winns Terrace, which is a short distance from the main event entrance on Forest Road and works on a first come first served basis.
Are there accessible toilets?`
Yes- accessible toilets are available at each of the toilet blocks. All accessible toilets will be located near to hard ground paths for easier access. There are also accessible toilets inside the William Morris Gallery. An accessible toilet will also be located at the Viewing Platform.
Is the show suitable for someone with photosensitive conditions?
Some of the stages might use flashing lights. No strobe lighting will be used. However, there are lots of areas of the park with no lighting for example Useful & Beautiful, Art for All, Fellowship Island etc.
What advice is there for people with sensory needs?
The festival weekend will generally be busy, loud and some of the stages might use flashing lights so if this may cause distress, caution is advised. However, there will be a Quiet Space in an area of the park with less programming- this will be easily identified in the Map & Guide. If you have specific questions please email us at [email protected]
What medical facilities do you have in place?
There will be a first aid point located on site. Mobile first aiders will also patrol the site at various points throughout the event.